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Terms of Service

Effective September 9, 2026. Last updated September 9, 2026.

1. Acceptance of these terms

These Terms of Service ("Terms") govern your access to and use of routedmedia.io and any other website, page or service operated by Routed Media LLC, a California limited liability company ("Routed Media," "we," "us" or "our") that links to these Terms.

By accessing the site, submitting a form or otherwise communicating with us through the site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the site.

2. About Routed Media

Routed Media is a performance marketing company. We produce advertising creative, operate our own web properties, buy media in our own advertising accounts and generate consumer inquiries for insurance products, which we deliver to insurance agencies, agents and carriers in the form of inbound calls, live transfers and web form records. Routed Media also operates a licensed insurance agency staffed by appointed producers.

Routed Media is not an insurance carrier. This website is a business information site directed to insurance agencies, agents, carriers and other business partners. No insurance product is offered, solicited, quoted, bound or sold through this website, and nothing on it constitutes an offer of insurance in any jurisdiction.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use this site. If you are using the site on behalf of a company, you represent that you are authorized to bind that company, and "you" refers to both you and that company.

4. No insurance, legal or financial advice

Content on this site is provided for general informational purposes. It is not insurance advice, legal advice, tax advice or financial advice, and it is not a substitute for consultation with a licensed professional. Availability, pricing, underwriting standards and coverage terms vary by carrier, product and state.

Statements about compliance practices describe how we operate. They are not a legal opinion and do not guarantee that any particular record, campaign or call satisfies any specific legal requirement in your jurisdiction. You remain responsible for your own compliance.

5. Partner terms and precedence

Delivery of calls, transfers or web form records is governed by a separate written agreement between Routed Media and the partner, such as a master services agreement, insertion order or statement of work ("Partner Agreement"). These Terms govern use of the website only.

If a Partner Agreement conflicts with these Terms with respect to the services it covers, the Partner Agreement controls. Volume, pricing, filtering criteria, exclusivity, buffer and duration thresholds, return and credit policies and service levels are set exclusively in the Partner Agreement. Nothing on this website constitutes an offer, a guarantee of volume or a guarantee of results.

6. Compliance obligations of recipients

If you receive consumer inquiries, calls or transfers from Routed Media, you agree that you will:

  • Hold all licenses, appointments and registrations required for the products and states in which you operate
  • Comply with the Telephone Consumer Protection Act, the Telemarketing Sales Rule, state telemarketing and do not call laws, state insurance laws and all other applicable law
  • Contact consumers only within the scope of the consent that was provided and only for the purpose for which the inquiry was delivered
  • Maintain and honor an internal do not call list and process opt out and revocation requests promptly
  • Not resell, redistribute, syndicate, broker or otherwise transfer records received from us to any third party without our prior written consent
  • Not use records to market products outside the scope disclosed to the consumer
  • Maintain reasonable security safeguards and comply with applicable privacy laws with respect to the information you receive
  • Cooperate with reasonable requests for information in connection with a consumer complaint, regulatory inquiry or audit

Records, tokens and certificates we provide, including Jornaya LeadiD tokens and TrustedForm certificates, are supplied to evidence the consumer interaction that occurred. They do not transfer to you any right to use the underlying information beyond the permitted purpose.

7. Fees and billing

Pricing is set in the Partner Agreement. Unless that agreement states otherwise, invoices are due on receipt, amounts are stated in United States dollars and are exclusive of applicable taxes, and past due balances may accrue interest at the lesser of one and one half percent per month or the maximum rate permitted by law. Disputes regarding an invoice must be raised in writing within the period specified in the Partner Agreement.

8. Acceptable use

You agree not to:

  • Submit false, misleading or unauthorized information through any form on this site
  • Access the site by automated means, including scraping, crawling or harvesting, except for standard search engine indexing
  • Probe, scan, disable, overload or attempt to gain unauthorized access to the site or any related system
  • Reverse engineer, copy or create derivative works from any part of the site
  • Use the site to transmit malware, spam or unlawful content, or to infringe the rights of others
  • Misrepresent your identity, licensure or affiliation with any person or entity

9. Intellectual property

The site and its contents, including text, graphics, layout, code, creative assets, trademarks, service marks and the Routed Media name and logo, are owned by Routed Media or its licensors and are protected by United States and international intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to view the site for its intended business purpose. All other rights are reserved. Third party marks are the property of their respective owners and are used for identification only.

10. Your submissions

If you send us feedback, suggestions or other materials, you grant Routed Media a worldwide, perpetual, irrevocable, royalty free license to use, reproduce and incorporate them without obligation or compensation. Do not send us confidential information through this site.

11. Electronic communications

When you submit a form or email us, you consent to receive communications from us electronically, and you agree that electronic notices, agreements and disclosures satisfy any legal requirement that such communications be in writing. If you provide a telephone number, any consent to be contacted by phone or text is governed by the disclosure presented to you at the point of submission and by our Privacy Policy.

12. Third party sites and services

The site may reference or link to third party websites and services. We do not control them, do not endorse them and are not responsible for their content, products, practices or availability. Your use of a third party service is governed by that party's terms.

13. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUTED MEDIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

We do not warrant that the site will be uninterrupted, timely, secure or error free, or that any information on it is complete or current. Any performance figures, statistics or examples shown are illustrative of past or aggregate activity and are not a prediction or guarantee of the results any partner will achieve.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUTED MEDIA AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS. Liability arising from services delivered under a Partner Agreement is governed exclusively by that agreement. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

15. Indemnification

You agree to indemnify, defend and hold harmless Routed Media and its members, officers, employees, contractors and agents from any claim, demand, loss, liability, fine, penalty, cost or expense, including reasonable attorneys' fees, arising out of your use of the site, your breach of these Terms, your violation of any law including the Telephone Consumer Protection Act or applicable insurance regulations, or your use of any information or record obtained from Routed Media.

16. Governing law and venue

These Terms are governed by the laws of the State of California without regard to its conflict of laws principles. Subject to the dispute resolution section below, the exclusive venue for any action arising out of these Terms is the state or federal courts located in San Diego County, California, and you consent to personal jurisdiction there.

17. Dispute resolution and class action waiver

Before filing any claim, the parties agree to attempt to resolve the dispute informally by contacting the other in writing and negotiating in good faith for at least thirty days.

If the dispute is not resolved, it will be settled by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules, before a single arbitrator, seated in San Diego County, California. Judgment on the award may be entered in any court of competent jurisdiction. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect its intellectual property or confidential information.

Class action waiver. Claims must be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court while all other claims remain in arbitration.

18. Termination

We may suspend or terminate your access to the site at any time, with or without notice, for any reason, including suspected violation of these Terms. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, governing law and dispute resolution.

19. General

These Terms, together with the Privacy Policy and any applicable Partner Agreement, are the entire agreement between you and Routed Media regarding the site. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent, and we may assign them freely. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between the parties. We may update these Terms by posting a revised version, and your continued use of the site after the effective date constitutes acceptance.

20. Contact us

Routed Media LLC
3131 Camino Del Rio N, Suite 1680
San Diego, CA 92108
info@routedmedia.io